Privacy
Last updated 21 September 2026
What Sweggo collects, why, who can see it, and what it deliberately does not keep.
What is collected
- Account details: your name, email address, phone number and country.
- Identity documents, if you reach a level of activity that requires verification.
- Payout destinations — bank or mobile money details — stored encrypted.
- What you do on the platform: tasks claimed and submitted, orders, messages, and the evidence you upload.
- Technical records: IP address and device information, kept for fraud detection and security.
Your location is deliberately imprecise
A seller’s coordinates are coarsened before they are stored, and the database refuses a value finer than that grid. Distances shown to buyers are rounded up and never go below one kilometre.
This is not a display choice. Three precise distances from three points identify an address exactly; three coarse ones do not. Sweggo cannot show you a precise distance because it does not hold a precise location.
Identity documents
Documents you upload for verification are encrypted at rest and readable only through a short-lived signed link by a staff member reviewing your case. They are not shown to other users, not used for advertising, and not shared with advertisers whose tasks you complete.
What is never put in a notification
Password reset links, verification codes and any other credential go only to your email or phone. They are never placed in your in-app notification feed, because a feed can be read by anyone who has your session — which would turn a borrowed phone into an account takeover.
Who sees what
- Advertisers see the evidence you submit for their task and your username — not your email, phone, or address.
- Buyers and sellers see each other’s username, approximate area, and what they exchange in messages.
- Staff see what a specific investigation requires, and that access is logged.
- Payment providers receive what is necessary to move money, and nothing else.
Your choices
You can ask for a copy of your data, correct it, or ask for your account to be deleted. Some records must be kept after deletion — the ledger entries behind money that actually moved, and records required for anti-fraud and tax purposes — because removing them would destroy the evidence that a payment was legitimate.
Contact
Raise a privacy request through support and it will be routed to the person who handles them.